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S4C

Corporate

Research

Living Lives through the Medium of Welsh

A joint research project was commissioned at the end of 2005 by S4C, BBC Wales, The Arts Council of Wales and The Welsh Language Board, and undertaken by Beaufort Research of Cardiff. The aim of the project was to look at Welsh speakers in the 22-45 year old age group in particular, and the extent to which they live their lives through the medium of Welsh. A copy of the research findings can be seen in pdf format by clicking here.

Living Lives through the Medium of Welsh (PDF)

As with all broadcasters, research is important to S4C, to ascertain public opinion. Research is carried out under the following headings:

  • Audience Measurement
  • Audience Reaction
  • Programme and Project Research
  • Marketing Research
  • Research on Children's Service
  • Subtitling Research

Audience measurement

S4C's audience is measured by BARB [Broadcasters' Audience Research Board], which also measures all TV audiences throughout Britain. In January 2010 a brand new television measurement system was launched, when new panel members were selected. The last time this happened was in 2002.

There are 600 homes in Wales on BARB's measurement panel, with 309 of these consisting of at least one Welsh speaker. Viewing patterns are measured by placing a meter in each of the homes, which automatically calculates which channel is being viewed, as well as who is viewing, by asking each family member to press a personalised button on a special handset when he or she is watching.

Each home on the panel is carefully selected by BARB, ensuring that they are representative of the type of home, individual, TV reception and facilities within the home, for example, video, PVR (personal video recorder, e.g. Freeview+, Sky+) or ownership of more than one television.

There are just over 600 Welsh speakers on the measurement panel, and with approximately 569,000 Welsh speakers in Wales, on balance, this represents one Welsh speaker per 950 people in Wales. This compares favourably to the sample throughout Britain, with 5,100 homes and 12,200 individuals on the overall panel, with one individual on the British panel representing around 4,200 people.

Overnight viewing figures arrive at S4C the following morning, with final viewing figures arriving within eight days.

The following data is derived from the panel:

  • Thousands of viewers: how many people in Wales were watching, including guests and recording playback within a week of a programme broadcast.
  • Thousands of Welsh speaking viewers: how many Welsh speakers were watching, including guests, and recording playback within a week of a programme broadcast.
  • Share amongst Welsh speakers: how many Welsh speakers were watching S4C, as a percentage of all Welsh speakers watching any of the BBC1, BBC2, ITV1, S4C, C4, five or Cable/Satellite/Freeview channels at that time (including guests and video).
  • S4C weekly reach: how many tuned into S4C for three minutes or more at some time during the week, portrayed as a percentage of the TV population.

Audience Reaction

S4C's Reaction Panel is conducted by TNS.

There are 1,500 people on the panel consisting of Welsh and non Welsh speakers, with the overall panel representative of those who can receive S4C in Wales in terms of geography, age, social class and sex.

Every month, each member receives a programme diary and questionnaire. The programme diary contains all the programmes within a given week in the month, for BBC1, BBC2, ITV, S4C and S4C Digital. The member awards a mark out of 10 for each programme watched in the diary, resulting in AI's [Appreciation Indices] for each of these programmes. An AI is a score out of 100 and S4C’s programme scores are compared with other channels.

The questionnaire content varies each month with questions about television programmes as well as questions about general issues.

Programme and Project Research

Varied research projects are held throughout the year. These can include the piloting of programmes before they are broadcast, assessing people's opinions of various presenters, focusing on certain types of programmes, or general projects that relate to language or channel imagery.

Marketing Research

A survey is conducted three times a year of 1,000 people (800 Welsh speakers, and 200 non Welsh speakers) throughout Wales, to measure factors relating to channel imagery. The service also assesses the effectiveness of marketing campaigns.

Research on Children's Services

S4C's Senior Research Officer (Children's Services) visits schools to assess the opinions of school children towards S4C programmes, and their general interests. Every year, 6 primary schools and 6 secondary schools are selected to be on the Children's Panel, and classes from each of the schools receive regular visits to ask their opinions. This information is used alongside other information sources, such as omnibus surveys, to gauge reaction to our services.

Religion Research

To coincide with S4C's series on the religious revival, "Diwygiad 04/05", shown in October 2004, S4C commissioned research to discover the attitudes and behaviour of people in Wales regarding religion. Beaufort Research placed questions on religion on behalf of S4C in their regular Omnibus Survey in June 2004.

This was a representative sample throughout Wales of 993 individuals aged over 16. The data tables show analyses by subregion and by demographics. This data should not be reproduced for publishing without prior consultation with S4C.

Click here to read the document 'Research into Religion in Wales'.

Subtitling Research

In conjunction with the RNID, S4C has conducted research among a sample of S4C viewers and has now concluded that a more wide-ranging and detailed study of the viewers' needs is essential before developing the subtitling service.

Click here to read the document:
'Research into the demand for Welsh language subtitling in Wales'.

These document are available in 'Adobe Acrobat PDF' format. If you haven't got the Acrobat 'plug-in' installed in your browser, you can get it from the Adobe website (it's completely free).

© 2010 S4C
O Gymru / Made in Wales